Shipping & Returns

Many Tag It Yours products are personalized or made to order. Production time varies based on the item, quantity, artwork, material availability, proof approval, and current workload.

Any production or delivery estimate provided before ordering is an estimate unless Tag It Yours expressly confirms a guaranteed deadline in writing.

If your order is needed for a event, birthday, holiday, trade show, trip, or other fixed date, please provide that date before approving the order. Rush service may be available for some projects but is not guaranteed.

An event date does not become a guaranteed delivery date unless Tag It Yours specifically agrees to that deadline in writing.

Available shipping methods, rates, and delivery estimates will be shown or communicated before payment is finalized when applicable. Shipping charges may vary based on destination, package size, weight, carrier service, insurance, and order value.

Tag It Yours may use third-party shipping carriers. Carrier transit times are separate from production time.

Customers are responsible for providing a complete and accurate shipping address. Please review the address carefully before the order ships. If an order is returned because of an incorrect or incomplete customer-provided address, additional shipping charges may apply before the package is resent.

When tracking is available, it may be provided after shipment. Tracking updates and delivery scans are controlled by the carrier.

Tag It Yours is not responsible for delays caused by the carrier, severe weather, transportation disruptions, incorrect addresses, or other circumstances outside our reasonable control, except where applicable law requires otherwise.

If tracking shows unusual delay or a package appears lost, contact Tag It Yours so we can review the shipment and, when appropriate, assist with a carrier inquiry or claim. Resolution may depend on the carrier's investigation and any insurance applicable to the shipment.

If an item arrives damaged, defective, or materially different from the approved proof or confirmed order, contact Tag It Yours as soon as reasonably possible after delivery.

Please keep the item and packaging and provide clear photographs of the product, shipping package, and damage or error when requested. Depending on the circumstances, Tag It Yours may offer a remake, replacement, repair, refund, or other appropriate resolution.

Because personalized and custom products are created specifically for one customer, they generally cannot be returned or exchanged for change of mind, preference changes, or customer-provided personalization errors after production begins.

This limitation does not eliminate rights that may apply if the item is defective, damaged, materially different from the approved proof or order, or otherwise covered by applicable consumer law.

Customers are responsible for reviewing names, dates, addresses, telephone numbers, logos, artwork, spelling, quantities, and other personalized details before approving a proof.

If an item is produced correctly according to a customer-approved proof that contains an error supplied or approved by the customer, a free remake or refund may not be available. Tag It Yours may offer a discounted remake when practical.

If Tag It Yours offers non-personalized, ready-made merchandise, return eligibility may be stated on the product listing or order confirmation. Items must generally be unused and in original condition unless they are defective or damaged.

Contact Tag It Yours promptly if you need to cancel an order. Cancellation may be possible before materials are committed or production begins. Once personalized production has started, cancellation or a full refund may no longer be available.

Deposits, artwork preparation charges, special-order materials, or work already completed may be non-refundable to the extent permitted by law.

Approved refunds are issued through the original payment method when reasonably possible. Financial institutions and payment processors may require additional time before a credit appears on an account.

Questions regarding shipping, damaged orders, or returns can be submitted through the Contact page. Our business name:

Please contact Tag It Yours before sending any product back. Sending an item without return authorization does not guarantee that the return will be accepted or processed.